METRO NEXT

Pilot program starting January 20, 2025!

What is METRO NEXT?

METRO NEXT is an on-demand service linking suburban and rural areas with METRO RTA’s fixed-line routes. The Service Zone currently covers the southern region of Summit County. Customers can book rides in advance or on the day of. This pilot program offers a vital "last mile" solution, improving access to more of Summit County.

How does NEXT work?

You can book a ride two different ways, by using an app or calling Customer Care to schedule directly. Once you schedule your trip, you will be picked up by a small, purple METRO bus.*

When the operator is on their way, you will receive a text message that includes estimated time of arrival and a vehicle number.

Keep in mind that you may be sharing your ride with other passengers going to different destinations, as this service is similar to other current rideshare solutions.

Contact our customer Care department at 330.376.8458 to schedule.
Download the "Mobility by Ecolane" App. Available on Google Play and the App Store. This is the easiest, most efficient way to schedule trips that will start and end within the Service Zone

*Please note, trips that are scheduled for after 5pm may be performed by TL Worldwide Transportation.

Where can I go?

The METRO NEXT service area covers the southernmost region of Summit County. Check to see if your pick-up or drop-off location is within the service area by viewing our searchable map here.

The following cities are fully or partially within the Service Zone: Coventry, Springfield, Lakemore, Mogadore, Green, New Franklin, & Clinton.

NOTE: Pick-up or drop-off locations outside of the Service Zone will not be eligible for NEXT. If you have questions about how to travel outside of the Zone using a transfer, please contact Customer Care directly at 330.376.8458

Can I transfer to METRO Direct?

METRO NEXT riders will be able to schedule rides to connection points, where they can connect with METRO's fixed-route service.

NOTE: Trips that require a transfer outside of the Service Zone must be booked by contacting Customer Care directly.

NEXT passengers can be connected with METRO’s fixed-route service for a free transfer.

How much will it cost?

METRO NEXT rides will cost $5 one-way as long as both points are within the Service Zone. To verify the zone, click here.

Fares can be paid by credit or debit card in the Mobility by Ecolane app directly, or with cash on-board.

METRO NEXT Service Hours:

Monday through Friday
5:00 A.M. - 8:00 P.M.
No holiday hours at this time